Support Portal
Support Inquiries
NA Toll Free: +1 866-431-4967
International: +1 613-239-4781
Email: support@btisystems.com
Fill out an online support form
If Emergency Technical Support is required, please call the following telephone number to have a technical support specialist paged.
NA Toll Free: +1 866-431-4967
International: +1 613-239-4781
Thank you for your interest in BTI's Customer Support Portal.
If you have already registered for access to the portal, please follow this link to login to the portal.
If you have not previously registered for access to the portal, please follow this link to begin the registration process.
BTI Support Services
BTI offers complete customer support packages tailored to your company's needs. Available services include:
- 24/7 Technical Assistance and Support
- Product training, including installation, configuration and operation
- On-site support
- Repair and replacement parts on short notice
Please contact your BTI account representative to discuss current support options.
