Professional Services

Our equipment is only part of the solution.

ServiceLink is a comprehensive portfolio of pre- and post-network deployment services designed to ensure efficient deployment and assist you with uninterrupted operation of your networks. ServiceLink provides a set of services that are available for the duration of BTI’s standard product warranty and enhanced services that ensure your network is optimized to work efficiently, has the latest features and capabilities available, and provides direct access to network support engineers (remote or on-site) for upgrades or issue resolution.

Plan

BTI Systems offers the services of our network planning professionals, ensuring that your network is designed efficiently and cost-effectively.

Deploy

Our installation engineers work with your staff to perform a multitude of installation and commissioning tasks to get your network working quickly and efficiently.

Maintain

BTI Systems offers 24/7/365 technical assistance as well as rapid response on-site troubleshooting so that your network continuously operates at an optimal level.

Enhance

We are there with you every step of the way as you enhance your existing infrastructure with our latest releases and modules. We provide continuous upgrade support to ensure compatibility with previous releases.

Evolve

As your networks evolve to provide higher layer functionalities and more intelligent services to your clients, BTI Systems acts as your partner in technology evolution. We help you to ensure network evolution plans are designed and executed in a way that maximizes your investment.

ServiceLink Summary

The ServiceLink portfolio offers three customizable suites of services including Network Consultancy Services, Network Deployment Services, and Operational Network Services.

Network Consultancy Services

Evaluate your technical, business, and customer requirements and provide customized and strategic recommendations for your network.

Network Deployment Services

Assist and simplify deployments and provide you with the essential knowledge to expertly operate your network with round-the-clock and on-site support from fiber characterization through commissioning.

Operational Network Services

Support you during network modifications, inform on product updates and changes, and rapidly respond to network-related questions plus optional remote monitoring and notification and network audits

Technical Training Services

BTI Systems offers technical training to clients and partners using a hands-on approach that rapidly educates and provides complete understanding of the products deployed in your network.

Learn more:

ServiceLink Operational Network Services Brochure